Posts Tagged With: TRO
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The job of a CEO is never easy, says Lee Smolinski. As chairman and CEO of Oasis Travel Network, he needs to always have his eye on the trends and watch for signs of weakness in the market. And while he hasn’t seen those yet, he advises a cautious approach for 2025.
“I’m always nervous,” he says. “Business has been so good that I wonder when it is going to stop. And I see some warning signs out there. Interest rates are high. I worry about the global economy. I look at the glass as half full. But that keeps me on my toes. It’s important to run our businesses in a pragmatic and conservative manner and makes sure we operate conservatively.”
For now, he says, his best advice for travel advisors is to increase their focus on selling third-party travel insurance—a product he believes is important to customers in the current environment and where “profits are very high.”
For this year, the Oasis headquarter team is spending more time than ever reaching out to its travel advisors, with one-on-one conversations to walk them through the choices of preferred suppliers and help them choose the ones that best fit their needs and those of their customers.
On the social media front, business development manager Chelsea Martinez reports “a big up-tick in LinkedIn advertising” among top-performing travel advisors. To grow your presence, “consistency is key,” she says. “Staying active is the most important part. Lean into what you know, and stay on-brand.”
Overall, Oasis ended 2024 with close to $260 million in sales, up from $225 million in 2023. Where about half its sales traditionally have been in cruise and half in land, in 2024 cruise jumped to about two-thirds. So this year the goal is to grow the number of preferred land suppliers; to that end, they just added Sandals to the roster.
Neither a traditional host nor a consortium, Oasis is a membership organization, with more than 1,000 travel agency members. Membership fees and commission splits are on a sliding scale; the top tier of advisors, those who earn more than $100,000 in commission, of which 75% is from cruise and travel insurance suppliers, pay virtually no fees.
For 2025, meanwhile, “we’re still seeing a lot of strength, and we think we will maintain that,” Smolinski says. “Travel is a great industry, and I’d recommend it to anyone as a career choice. It’s not easy, you have to work hard, but you can make significant amounts of money and the perks are incredible.”
If I were putting together a bucket list of properties opening in The Americas in 2025, there’s a few that look really different or inviting that I’d include. No matter what type of trip you are planning and for whom, I think there’s something here they will too love—be it the glitz of The Waldorf New York, skiing in Aspen, or fly-fishing in Montana. Read the rest of this entry »
Following up on its strategy to draw in first-time and younger, time-pressed customers—and to wow them with its best ships, its beautiful private islands and two new beach clubs—Royal Caribbean’s 2026-2027 lineup is heavier than ever on Short Caribbean.
Only one thing will be missing. This week the cruise line also announced it will continue to skip San Juan, Puerto Rico, where ongoing port issues make it impossible for the biggest ships to berth.
The short-cruise lineup, though, will grow by a whopping eight ships, for a total of 11, sailing two to five nights from November 2026 and April 2027. They are available for booking effective Feb. 27.
- From Port Canaveral, Utopia of the Seas will offer three- and four-night cruises to The Bahamas.
- Harmony of the Seas’s four-night cruises to the Bahamas and five-night cruises to Cozumel, Mexico; all will include stops at Perfect Day at CocoCay. There’s also a two-night sailing.
- Explorer of the Seas will offer four-night sailings to the Bahamas and five nights to the Dominican Republic, Labadee, and Cozumel.
- From Fort Lauderdale, Oasis of the Seas will offer three- and four-night cruises to The Bahamas and CocoCay.
- Vision of the Seas will sail three- and four-night cruises to Bimini, The Bahamas, and Grand Bahama Island.
- Grandeur of the Seas will sail three- and four-night cruises to The Bahamas, including Perfect Day and Key West.
- From Tampa, Rhapsody of the Seas will sail new four- and five-night itineraries.
- From Miami, guests can try three- and four-night cruises to the Bahamas and CocoCay on Wonder of the Seas through at least early 2027.
- Freedom of the Seas will sail on four- and five-night cruises to Grand Cayman, Falmouth, Labadee, Cozumel, Dominican Republic, and The Bahamas.
- And from Galveston, Texas, Liberty of the Seas and Mariner of the Seas will sail four- and five-night cruises to Cozumel, with the longer itinerary adding Costa Maya.
San Juan Dock Repairs Stretch to July
After months of skipping stops in San Juan, Puerto Rico, meanwhile, Royal Caribbean has been forced to cancel more visits to the capital city this spring and summer.
This week, guests on the May 3, June 7, June 21, and July 19 sailings of Icon of the Seas were advised the ship will be skipping the popular city “due to ongoing improvements to the pier infrastructure in San Juan” that will not be completed in time. Originally scheduled for completion in June, the repairs now are scheduled to extend into July.
Icon’s May and June sailings will stop in Ponce, Puerto Rico, instead of San Juan, and the July 19 cruise will stop in Phillipsburg, St. Maarten.
Guests with pre-paid shore excursions in San Juan will receive automatic refunds to their original form of payment, but no other compensation is being offered.
Symphony of the Seas also will skip San Juan; its April 6 sailing will stop at Nassau in the Bahamas instead.
Royal Caribbean’s Oasis and Icon Class ships have not been able to dock in San Juan since November 2024, when the largest pier, Pier 3-West, was damaged. Disney Cruise Line’s newest ship, Disney Treasure, also was unable to stop in San Juan; it switched the stop on its Feb. 1 sailing from San Juan to Disney Lookout Cay at Lighthouse Point, its private island.
The San Juan Cruise Port has filed a negligence lawsuit against MSC Cruises, whose ship hit the pier.
Travelers to or through Germany will have a tougher time than usual this week as workers walk off the job in wage disputes.
Cologne/Bonn and Düsseldorf report widespread cancellations and delays today as members of the Ver.di union working in administration, check-in, aircraft handling, passenger and crew transport, and baggage handling went on a 24-hour strike today (Monday). But the big one is yet to come, as a two-day strike is planned at Munich Airport, from midnight Wednesday and until midnight Friday.
In the second strike this month at Düsseldorf Airport, at least 30% of the 334 scheduled flights are being canceled. Cologne Bonn Airport (CGN), meanwhile, a strike has canceled more than 100 flights.
In Munich, the second-largest airport behind Frankfurt, “significant impacts on traffic operations are to be expected,” the airport website cautions.
All three airports urged passengers to check the status of their flights with their airline or tour operator before traveling to the airport.
This is the third sales mistake in the series of ten.
You must give the communication skill called “listening” more than just lip service. You have to actually hear what the other person is saying and make every effort to understand what is being said.
Not listening to what others are saying, and not saying, is a mistake. Nobody cares what you want or think… unless it ties directly to what your customer is interested in. I don’t know how to make this complicated or drawn out. Once you get the customer speaking freely and comfortably about their ideas, wants, needs and desires, you are bound to witness a sale unfold before your very eyes. You’ll become a Read the rest of this entry »
AmaWaterways is expanding its Soulful sailings program celebrating Black heritage and culture to include Kwanza, Juneteenth and New Years sailings in Europe for 2026.
New sailings are Best of Holland & Belgium, round-trip from Amsterdam on December 27, 2025; Riches of the Mekong on October 11, 2026; and the Swiss Alps & Rhine Castles Christmas on Dec. 15, 2026.
The seven-night Best of Holland & Belgium, on AmaStella, will feature daily themes honoring Kwanzaa’s seven principles, nightly Kinara candle-lighting ceremonies, and cultural programming including an Amsterdam cultural tour. Fares start at USA $3,039 and CAD $4,117 per person, double, with Ama’s current Holiday Triple Savings offer (available through March 31, 2025). An optional two-night pre-cruise in Amsterdam is available.
Riches of the Mekong, from October 11 to 25, 2026, will focus on Vietnam and Cambodia’s connections to Black history, on board the AmaDara. It includes a four-night Central Vietnam Land Extension, a pre-cruise night in Siem Reap and two post-cruise nights in Ho Chi Minh. Fares start at USA $5,032 and CAD $6,744.
Swiss Alps & Rhine Castles Christmas, departing December 15, will combine Christmas markets and Kwanzaa celebrations on a seven-night Basel to Amsterdam cruise, with two nights post cruise in Amsterdam. Prices begin at USA $4,299 and CAD $6,071 during the Triple Holiday Savings event (through March 31).
Also returning in 2026 is Enticing Douro, June 13 to June 23, which will celebrate Juneteenth (June 19) with themed events and programming. The trip begins with three nights in Lisbon, the site of Europe’s first African neighborhood, and then sails the Douro River for seven nights on the AmaDouro. Two shoreside dinners will feature Brazilian and African food tastings and authentic Portuguese food and wines at local wine estates. Fares start at USA $4,949 and CAD $6,522.
Every Soulful Experience sailing includes select excursions and experiences that highlight the Black experience. A dedicated Soulful webinar for travel advisors, hosted by AmaWaterways senior director Jazzmine Douse, is available on the AmaWaterways Travel Advisor Portal.
Talk about a distribution channel. Thanks to 300,000 leads that came into the Travel Leaders Network website, the consortium’s Agent Profiler system delivered three-quarters of a billion dollars’ worth of new revenue—68,750 bookings at an average of about $10,000, for a total of $733 million—to its 6,000 travel agency members in 2024, at a close rate of almost 1:4.
That was the best of several great numbers Travel Leaders president John Lovell shared at the group’s annual press conference at the Ritz Carlton Nomad in New York last week. A few more: 2024 was its best year ever, with revenue up 17% over 2023 and overall sales up more than $1 billion. Land sales grew 9.7% from 2023 to 2024 and cruise sales by a whopping 25.1%, 66% more than the cruise industry as a whole, proving “the consumer is coming back in droves to the travel advisor distribution channel. It’s the golden age of travel advisors that we talked about last year,” Lovell said. “And where it stops, nobody knows.” Read the rest of this entry »
When traveling internationally, cellular data is important for many of us, whether we’re using our smart phones keeping in touch with friends and family back home or taking care of others matters such as banking or travel reservations. For example, when I land in Amsterdam tomorrow morning, I’ll want to book a train ticket to the city center, which I can do using the NS app. Why pay 40 euros or more to for a taxi to take me from Schiphol to Amsterdam Centraal when I can do it for less than 6 euros, particularly when my hotel, Doubletree Centraal, is next door to the train station? Read the rest of this entry »
There’s a shift taking place in the travel industry, categories are being redefined as traveler preferences evolve. Rental Escapes, one of the up-and-coming villa rental companies, is not a hotel company or a tour operator but covers the functions of both.
Historically hotels and tour operators have been separate businesses offering different but complementary services. Now we are seeing robust growth in villa rentals, and some villa rental companies are developing the business of destination management.
Villa rentals are nowhere near taking the place of hotels, but they are providing an alternative, and for many the alternative is preferable to Airbnb.
Read the rest of this entry »
Royal Caribbean this week offered up details about its newest Icon-class ship—including its name, Legend of the Seas—and itineraries, which will include Europe and the Western Caribbean for the first time when it launches in 2026.
Legend will make a splashy debut with 7-night Western Mediterranean itineraries from Barcelona, with interporting from Rome, to France, Italy and Spain for the summer of 2026. Then it will shift to year-round 6-night Western Caribbean and 8-night Southern Caribbean sailings out of Fort Lauderdale, including Oranjestad, Aruba; Falmouth, Jamaica; and Willemstad, Curacao, beginning in November 2026. Every sailing will stop at “Perfect Day at CocoCay in The Bahamas,” the newly elongated name that distinguishes it from its new counterpart in Mexico.
Crown & Anchor Society loyalty members have special access to book today, ahead of the official opening on Thursday, Feb. 20.
Onboard Legend will be the Crown’s Edge, “part skywalk, part ropes course and part thrill ride,” and Category 6, the largest waterpark at sea. There will be seven pools, including the largest pool at sea, Royal Bay and a “one-of-a-kind adults-only infinity pool suspended above the ocean.” Also onboard will be family favorites including the Surfside neighborhood and the Ultimate Family Townhouse.
Further details will be forthcoming soon, Royal Caribbean promised. But its sister ship Icon of the Sea is the largest cruise ship in the world, 1,198 feet long and weighing 250,80 tons, with 2,805 staterooms and a maximum capacity of 7,600 passengers and a crew of 2,350 on 20 decks.
Legend vacations start at $895 per person for a three-night getaway cruise and $1,346 per person for a five-night Western Caribbean & Perfect Day cruise, according to the website.
Legend’s debut will follow its Icon sister, Star of the Seas in Port Canaveral (Orlando), Florida, in August 2025.
Planet Earth seems to be having a Wave Season of its own, jolting the surface with a series of earthquakes from LA to the west, across the Caribbean and on to Italy.
California has reported nine earthquakes since Thursday, including one of 3.7 magnitude that struck the Malibu area on Friday and was felt 50 miles away in Los Angeles.
(The best way to protect yourself during an earthquake is to drop, cover and hold on, the experts say. Wherever you are, drop down to your hands and knees and hold onto something sturdy. If you’re using a wheelchair or walker with a seat, make sure your wheels are locked and remain seated until the shaking stops.)
In Alaska, meanwhile, a swarm of more than 100 shallow earthquakes at Mount Spurr this weekend suggests the volcano could be moving closer to an eruption, experts said, potentially threatening air travel to Asia. The 11,070-foot mountain is 75 miles west of Anchorage, and in previous eruptions has ejected huge plumes of volcanic ash up to 45,000 feet.
In Italy, meanwhile, Mount Etna’s eruptions, which began on February 12, continue to intensify. And now a powerful earthquake swarm has brought Campi Flegrei near Naples 500 tremors—and two earthquakes of 3.9 magnitude—since Saturday. Experts are calling it the most significant seismic events in the area in the past four decades.
While the eruption is beautiful to see, the clouds of ash have forced several flights around Sicily to divert their paths, and the Italian authorities are urging visitors not to approach the area too closely.
The largest recent earthquake—a magnitude 8, the world’s strongest since 2023—last Saturday in the Caribbean Sea, southwest of George Town in the Cayman Islands, brought tsunami warnings in Colombia, Haiti, Belize, Saba, Aruba, Curacao, Costa Rica, the Bahamas, Cuba, the Cayman Islands, Panama, the Dominican Republic, Turks and Caicos, Honduras, Mexico, Bonaire, Guatemala, and Jamaica.
In the Aegean, the Greek islands of Santorini and its neighbors have been quieter following a series of earthquakes that sent many locals and tourists fleeing, but an undersea earthquake of magnitude 5.1 was recorded on Monday.
This is the second sales mistake in the series of ten.
If you want to get to the top of this profession, you have to stop focusing on yourself and start thinking about helping others succeed. Sounds absurdly simple. It isn’t.
As I mentioned earlier, your primary goal is to stop selling.
When you try to sell, it appears to everyone that you are selling, and nobody I know enjoys being “sold”. But, when you are legitimately, openly and sincerely interested in helping people, you will have their undivided attention and, eventually Read the rest of this entry »
PRESS RELEASE FROM COLLETTE
Pawtucket, Rhode Island – Feb. 13, 2025 — Collette’s signaled its continued dedication to supporting the travel trade community with the appointment of industry veteran Stephanie Mirando to Senior Vice President of Global Marketing.
In this role, Mirando will oversee the strategic direction and execution of global marketing initiatives in alignment with the company’s growth goals. She’ll steward the continued evolution of the Collette brand and market presence globally.
“It’s an honor to have worked in such a dynamic industry for more than a decade,” says Mirando. “I’m eager to bring Collette’s ‘be a trailblazer’ value to life in this role; leading the evolution of our marketing strategies to meet the needs of our audiences and continually Read the rest of this entry »
***This is the first article in a series of ten identifying selling mistakes which we all need to avoid making.
The “gift of gab” has no place in business today. There is no need for memorizing and rehearsing “comebacks” and pro-active “sales pitches.” After taking the time to understand one’s particular buying motives, your one-and-only recourse is to simply recommend what you feel is best for the buyer.
All the sales books I have read include a lengthy chapter telling how it will be in the interest of you and your pocketbook to sell people up. “If the prospect says this… you say that. If they do that… you do this”. When they finally do buy “this”, you slide in a few “that’s”. Sounds pretty manipulative, if you ask me. I feel strongly that these tactics demean the interaction between sales and client, and I ask you to take a look at your own practices… not only for the sake of your business but the reputation of sales professionals everywhere.
Nerves are frazzling in the Mediterranean after days of constant undersea earthquakes continue to rock the Grecian Island of Santorini.
As the Greek Climate Crisis and Civil Protection Ministry declared a month-long state of emergency, Viking Star began skipping Santorini as a cruise port, replacing the stop at the popular blue-hued Aegean town with Olympia (Katakolon). And travel advisor Sue Hooper reports that Globus has canceled the Santorini portion of her clients’ tour and replaced it with Crete, as they will do for all tours for the rest of the month.
Israel is carefully monitoring its tsunami warning systems, on high alert for a giant wave caused by the Greek earthquake along its 125-mile Mediterranean coastline—especially in cities like the cruise port of Haifa.
And officials in Turkey cautioned that more earthquakes are possible there.
Greek Prime Minister Kyriakos Mitsotakis on Friday announced a $3 million funding package to construct an emergency evacuation route in the southern part of Santorini.
Experts say they cannot predict when the “seismic crisis” on Santorini will end, or whether a major volcanic eruption or tsunami will occur. But everyone wants to be prepared. Santorini itself was formed by a volcano that erupted in 1600 BC, sending a 165-foot tsunami (about the height of Niagara Falls) barreling across the Mediterranean to Turkey, Syria, Egypt and Israel.
Despite some concerns about overtourism in the river cruise market, just a week after Celebrity announced its entry into the small-ship river cruising (Royal Caribbean’s Celebrity Brand Roars into River Cruising | Travel Research Online, it’s fair to say response across the industry—from the consortia to the travel advisors to even competitors—ranges from the positive to the jumping for joy.
Virtuoso Board Member (and former CEO of Azamara, Seadream and Cunard) Larry Pimentel said, “As one of the world’s leading sellers of river cruise vacations, Virtuosos global network welcomes Celebrity Cruises entry into the river cruise market in 2027. As a key premium ocean-going cruise line, Celebrity’s expansion into river cruising marks a significant milestone for both the brand and the industry. Read the rest of this entry »
The swells keep coming this Wave Season, as Celebrity Cruises this week followed up its entry into river cruising by releasing details of the new Celebrity Xcel, which will debut in November. The focus, it seems, is not only on bringing the outdoors in, but on bringing the destination onboard during sea days as well.
So forget about Eden; Celebrity Xcel will replace that ephemeral concept on Decks 4-6 with a modern-day Paradise that is much more down-to-earth—and right outside those floor-to-ceiling windows: the Caribbean in the winter season and Europe in the summer.
The Eden space now will become The Bazaar—a “multilevel, multisensory space” that changes every day of each voyage to represent “the sights, sounds, flavors and traditions of the current destination. For the inaugural 2025 Caribbean itineraries, the area will rotate four festivals paying homage to the cultures of the Bahamas, Mexico, the Dominican Republic and the Caribbean in general.
The point is partly to change days at sea into days that feel like you are already in the destination, trying rum and chocolate, basket weaving, and browsing offerings of Mexican hats and leather from local vendors onboard as you sail the Caribbean, for example.
Guests will find themed snacks and drinks in the Bazaar, along with cooking and dance classes and entertainment. Dishes “inspired by the destination” will be the focus of the tasting menu at the Mosaic open-kitchen restaurant and its specialty Chef’s Table and Chef’s Studio cooking school, as well as the casual Spice under those gorgeous windows overlooking the sea.
Members of Celebrity’s “Dream Makers” community will help choose festival entertainment, market activities and menu items. (To join, you can register at https://www.celebritycruises.com/xceldreammakers.)
In port, new shore excursions will include food-oriented Chef’s Market Discoveries, Small Group Journeys led by local guides, and personalized, exclusive visits on Private Journeys. And in Nassau, Celebrity guests will be able to enjoy the brand-new Royal Beach Club, which will open in late 2025.
For its inaugural season (already on sale) the 3,248-passenger Celebrity Xcel will sail seven-night itineraries from Fort Lauderdale to the Bahamas, Mexico, Cayman Islands, Puerto Plata, St. Thomas and St. Maarten. In Summer 2026, it will sail its inaugural European season in the Mediterranean, with 7- to 11-night itineraries from Barcelona or Athens, including all new overnight stays in Madeira, Portugal.
Anyone who has seen any footage of the recent fires in Southern California has to have been terrified. It looked as though Los Angeles, long seen by the world as a heavenly place, had been turned into a flaming inferno. The spreading, engulfing flames carried by high winds were beyond any human efforts to resist. It defied belief and still does. The situation is literally beyond comprehension.
California has suffered one of the worst disasters ever seen. The destruction is almost impossible to calculate. However, most of Southern California is still intact and escaped any damage from the fires. Californians need support more than ever.
According to the State of California nearly 58,000 acres have burned during the recent wave of fires, which is not even finished yet. More than 16,000 buildings have been destroyed. Miraculously, only 29 fatalities were recorded from the catastrophe Read the rest of this entry »
A series of earthquakes on the Greek island of Santorini over the weekend continues into Monday, rattling visitors and residents every 10 or 20 minutes. Experts say they are likely to continue for weeks, causing hundreds of locals and visitors to flee on ferryboats or head to the airport. Aegean Airlines has added three flights a day on Monday and Tuesday in response to a request from Greece’s Civil Protection Ministry.
A prime destination for sun worshippers and newlyweds, Santorini itself sits on a volcano causing concerns that it will experience more seismic activity and landslides.
Precautions were ordered here and on nearby islands after more than 200 earthquakes, many with magnitudes over 4.5, were recorded under the Aegean Sea over the past three days. People were warned to avoid indoor gatherings, check escape routes, stay away from cliffs where rock slides might occur, and drain swimming pools to reduce potential structural damage to buildings in the event of a large earthquake.
Authorities in Santorini’s main town, Fira, designated gathering points in case of potential evacuation.
The Greek ministry also advised people to avoid the surrounding ports of Amoudi, Armeni, Korfos and Old Port (Paleos Limenas) and to immediately leave coastal areas if they feel a strong tremor.
Greece lies in a part of the world known for frequent seismic activity. The vast majority cause little or no damage, but some have been deadly. Santorini itself was formed by one the largest volcanic eruptions in history, in about 1600 BC. The last eruption was in 1950.
With tensions easing a bit in the Middle East, Delta Airlines will become the first US carrier to resume direct service from New York JFK to Tel Aviv, Israel, on April 1, in time for the busy Passover/Easter holidays that bring millions of faith-based tourists to the Holy Land.
Israel-based airline Arkia, meanwhile, will begin three weekly flights from JFK next week, on Sundays, Tuesdays and Thursdays, with tickets priced from $1,199. It joins Israeli flag carrier El Al, the only airline to fly continuously throughout the hostage crisis.
Other international airlines resuming flights are: Air India, starting March 2; Air France, starting January 25; British Airways, starting April 24; and The Lufthansa Group (including Swiss, Austrian, Brussels Airlines, Lufthansa, and Eurowings) starting February 2025.
Travel to Israel fell 68% in 2024, after the hostages were taken on Oct. 7, 2023, the Israel Ministry of Tourism (IMOT) said, but rebounded 44% in December. Still, almost a million tourists visited the tiny country last year.
“While 2024 brought historic challenges for Israel’s tourism industry, we thank those who came to visit loved ones, participate in solidarity and volunteer missions, as well as those who supported us from near and far,” said Yael Golan, Interim Tourism Commissioner to North America at the Israel Ministry of Tourism. “Our community is incredibly resilient, and the news of a ceasefire and the ongoing return of hostages continues to bring us hope for a peaceful future. Israel’s tourism infrastructure continued to move forward during these challenging times with the introduction of new hotels, restaurants and museum exhibits. Whether you are planning a visit in 2025 or in the hopeful future, Israel looks forward to welcoming you.”
In preparation for what it hopes will be an influx of travelers in 2025, the Jerusalem Convention Bureau has launched a website for meeting planners that offers about suppliers, shares attractions in Jerusalem suitable for groups, and allows planners to submit RFPs.
Notable high-end hotel openings include the David’s Harp Galilee Resort, on the Sea of Galilee, which reopens with 18 new luxury suites and two presidential suites, plus a new spa, and the extensively renovated Galilion Hotel in the Upper Galilee, as well as the brand new adults-only Roxon Red Sea Eilat. There’s also a new national park, Yam Caesarea, Israel’s first marine national park, where guests can swim or snorkel in King Herod the Great’s Caesarea Harbor, openned in 10 BCE.
Jewish young adults are invited to visit their homeland at no cost through Birthright Israel, which will host 6,500 young Jewish adults from all over the world on internships and volunteer opportunities.
I have gone on record for more than one occasion and said that it is my personal opinion many travel professionals are making growing business harder than it needs to be. I am not implying it is snap easy. I do feel that there might be an easier way.
Today, and for the next ten weeks, I am going to share a few messages with you designed to help prevent you from shooting yourself in the foot. Without thinking about it, you may be and probably are” guilty of making mistakes that are directly affecting your forward progress. Just by focusing on Read the rest of this entry »