Tourism is booming and the Olympics are looming—but travel to Paris is on shaky ground once again. The air traffic controllers are calling for a strike at Orly next week and Ryanair has been forced to cancel 100 flights today due to a last-minute action at Paris Beauvais, where it operates flights from Manchester, Birmingham, Leeds, Edinburgh and Belfast.

A Ryanair spokesperson said, “EU passengers are sick and tired of suffering unnecessary cancellations during ATC strikes. It is inexplicable that Ursula von der Leyen and the EU Commission have failed to take action to protect EU passengers’ Freedom of Movement during these repeated French ATC strikes.

A previous strike by French air traffic controllers saw almost 70% of flights canceled.

The threatened strike, called for  June 11-13, will affect more than just British travelers, though. It is expected to disrupt flights at Paris Orly and possibly Charles De Gaulle.

When I was in South Africa in May, I had the rare pleasure of visiting the Oyster Box hotel in Umhlanga Village, a few minutes’ drive north from the city of Durban. I say “rare” because most Americans who do visit South Africa don’t make it to KwaZulu-Natal province on the east coast, and they miss one of the best places in the country Read the rest of this entry »

Don’t you just hate it when politics get in the way of travel?

As if it’s not bad enough that the war in the Middle East has closed the Red Sea to cruise traffic, now its repercussions are causing a kerfuffle in the Indian Ocean as well.

On Sunday, the Cabinet of the Maldives banned Israeli nationals from this predominantly Muslim archipelago, and said it will appoint a subcommittee to oversee the process. In addition, President Mohamed Muizu will appoint a special envoy to assess the Palestinian situation in Israel and launch a fundraising campaign.

The Israeli Foreign Ministry fired back, recommending that Israelis—including those who hold dual passports and those currently there—consider leaving immediately.

While the Times of Israel reports that only 11,000 Israelis visited the Maldives last year, just 0.6% of its tourists, the brouhaha already is making waves in the United States. Travel advisor Rebecca Alesia tells TRO she already has had two honeymoons of Jewish couples cancel out of sympathy for Israel. And travel advisor Marta Salonius says “I am so pissed and it’s such a complicated booking. I am not selling them, period.”

US lawmakers, meanwhile, are crafting legislation to stop the ban, Axios reports. A bill by Rep. Josh Gottheimer (D-N.J.) would stop US aid to the Maldives if the ban goes into effect. The United States sent about $36 million to the Maldives between 2019 and 2023, to “strengthen democratic institutions, civil society, fiscal transparency, maritime security, counterterrorism, and law enforcement,” according to the US State Department.

In the ever-evolving world of travel and tourism, it’s crucial that we never become too complacent or overconfident in the relationships we’ve built with our cherished customers. As the old saying goes, “It’s a jungle out there,” and the rules of the game are constantly changing.

Just as the well-established D’Arcy Advertising Agency learned the hard way when they lost the prestigious Mars account after 70 years of service, we must always remain vigilant and proactive in nurturing and strengthening our client relationships.

The message is clear: there are no guarantees Read the rest of this entry »

AmaWaterways on Thursday announced it will grow its fleet by two for the 2026 season, adding one new ship in Asia and one in Europe.

The new AmaSofia will sail the Rhine and Danube Rivers beginning May 24, 2026, and AmaKaia will sail the Mekong River beginning August 3.

AmaSofia will begin the season with a 14-night Magnificent Europe itinerary, sailing down three rivers and through four countries, from Amsterdam to Budapest. During the rest of the season it will sail 31 departures on the Danube with multiple itineraries, including Melodies of the Danube, Romantic Danube, and Christmas Markets on the Danube.

AmaKaia‘s maiden voyage will follow a seven-night itinerary through Vietnam and Cambodia, with excursions including traditional “xe-loi” (trishaw) rides and a Buddhist Blessing Ceremony. After that, it will sail two seven-night itineraries, Charms of the Mekong and Riches of the Mekong, over 22 sailings in 2026 and 38 or more in 2027. Several land extensions are available, including Siem Reap, home of Angkor Wat.

In 2025, meanwhile, the company will launch the industry’s first river cruises to sail in Colombia, with the new AmaMagdalena on the Magdalena River in January and AmaMelodia in June.

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For travel advisors, AmaWaterways For travel advisors, Ama in May announced special FAM rates for select June departures of the “Secrets of Egypt & The Nile” itinerary, starting at $2,850 per person for the 11-night cruise and land program, as well as hosted “Seminar on the River” cruises and other FAMs through November.

When Debi King and her customer set sail on an Oceania World Cruise last month, it never even crossed her mind that the captain might put her off the ship in the Seychelles—with just $300 in her pocket and no recourse at all.

And just as King was crossing the globe to get home instead of sailing around Africa as she had planned, Virgin Voyages was sending out an email reminding travel advisors that soliciting travel business from fellow passengers while onboard their ships is strictly forbidden Read the rest of this entry »

AmaWaterways’ Military Savings offers active and retired service members a $250 savings on river cruises in Europe, Asia, Egypt or Colombia. Read the rest of this entry »

AA’s hard stance on pushing direct bookings, which included no longer offering frequent-flyer points to travelers who don’t book direct, apparently has backfired. AA cut its revenue and profit forecasts In its quarterly earnings call yesterday, and today watched its shares tumble 18%—the biggest fall since Covid.

As a result, American will be forced to cut its capacity growth for the rest of the year by about 8% and part ways with chief commercial officer Vasu Raja, who headed the strategy that encouraged travelers to bypass travel advisors and other third parties.

“We know we’ve dug ourselves a hole in this second quarter, and our operating earnings are going to be off by a couple of hundred million dollars. We’ve got a lot of work to do to recoup that,” said American CEO Robert Isom.

Indeed, ASTA in August filed an unfair trade complaint against American with the US Department of Transportation, accusing the carrier of causing “substantially higher air ticket prices for consumers and frustrated travel management companies” by pushing agencies to use AA’s NDC direct-booking technology.

The announcement comes just days after AA’s May 1 deadline, after which it said it would award AAdvantage miles and loyalty points only to customers of “preferred” agencies, meaning those that have a 2024 incentive agreement or American NDC channel, and use it for 3% of sales by April 21, 50% by October 31 and 70% by April 30, 2025.

For over two decades, Beyond Times Square has been the go-to destination management company for travelers seeking personalized, behind-the-scenes experiences in major US cities like New York, Washington D.C., Boston, and Philadelphia. Now the luxury travel experts are have announced the addition of two new destinations to their exclusive portfolio—the quintessential Southern charmers of Savannah, Georgia and Charleston, South Carolina Read the rest of this entry »

Most visitors to the State of Israel this summer will be required to obtain an Electronic Travel Authorization (ETA-IL) before they leave home. The form will be required beginning August 1 for travelers from the United States, Canada and all other visa-exempt countries.

There will be a fee of 25 NIS (about US$7) per application. Responses will be sent out within 72 hours, or sometimes in as little as a few minutes.

The new rule does not apply to visitors from countries for which a visa is required, who still will have to obtain a visa, or to Israeli citizens or holders of an Israeli identity number.

The ETA-IL system will open for applications starting June 1, 2024, as a pilot program for holders of American and German passports only. During this pilot phase, submitting an application will be voluntary and there will be no fee. The system will open to holders of other passports on July 1, 2024 HERE.

Travelers can fill out the form any time prior to their departure, but it is recommended that they submit it at least 72 hours before making any other travel arrangements, such as airline tickets or hotel reservations.

The ETA-IL is valid for two years, for trips of 90 days or less within that period. Travelers expecting to stay longer than 90 days will have to request an extension.

A passport is also required for all visitors, but Israel does not require that the passport be good for at least six months (General information on tourist entry to Israel | Ministry of Tourism (www.gov.il).

A recent article in INC Magazine promised to introduce the two words that the author considered the secret to future sales success. This immediately caught my attention, as I found myself searching for the “magic pill.”

When I began my selling career back in the late 70’s, a popular sales dictum relied heavily on making “cold calls.” This occurred when a salesperson popped into an enterprise unannounced hoping to gain a minute or two of meaningful face time. Believe it or not, this maneuver proved effective on more than a few occasions. This stunt, as a general rule, does not work today Read the rest of this entry »

Offering unique and personalized services is crucial for remaining competitive and maintaining client satisfaction and loyalty. One innovative tool that can help travel agents achieve this is Autio, a cutting-edge app that uses the traveler’s location to deliver professionally narrated historical stories and insights. This paid app enriches the travel experience and can serve as a perfect thank-you gift for clients. One that keeps on giving. Read the rest of this entry »

Since 2015, I have hosted nearly a dozen trips on hotel barges. These are narrow, custom-built vessels that putter along the French canals generally for six nights/seven days. Because the barges are confined to dimensions that will allow the transit of multiple locks, many measuring less than 20 feet wide, staterooms are smallish but adequate Read the rest of this entry »

It was just after Covid, about 18 months ago, that Jenn Lee and Travel Planners International owners Ken and Tony Gagliano Jr. agreed that the travel industry was coming back strong—and that the time was right for a new kind of model for travel professionals. It was time to start building on their success as a host agency by adding a franchise division “with a fresh perspective on what a franchise should be.” Read the rest of this entry »

Remember what the traffic was like in New York when LaGuardia was under construction? Things likely will be just as bad this summer, at the corner where a $19 billion renovation project at John F. Kennedy International Airport meets hordes of travelers heading on vacation.

“We apologize in advance,” said Rick Cotton, Executive Director of the Port Authority of New York and New Jersey, about the summer travel season at New York’s busiest airport. “This summer we expect to set a record for summer travel through JFK and we expect to be absolutely at the peak of construction activity at the airport.”

And it’s not likely to be over quickly. The project at JFK—the largest that any US airport has ever undertaken—is not expected to be finished until 2030.

In the meantime, the Port Authority issued an “urgent appeal” to passengers to leave extra time, park in remote lots and consider public transportation, such as AirTrain at Jamaica Station or Howard Beach or the Long Island Rail Road to Jamaica station to the AirTrain. “We are pleading with people to access the airport by not coming into the close-in terminal area. That is what has the potential for the most congestion,” said executive director Rick Cotton.

There’s also the option of flying domestically out of LaGuardia, or internationally out of Newark Liberty International, which is about 30 miles from midtown Manhattan.

CCRA Travel Commerce Network recently announced a series of significant updates aimed at advancing the company’s growth strategy and supporting independent travel advisors. Building on momentum from the past two years, CCRA is making strategic investments in its membership services division, updating its TRUE accreditation requirements, and introducing fresh initiatives to benefit advisors. Read the rest of this entry »

Oenophiles have two reasons to rejoice this week: May 25 is National Wine Day – and AmaWaterways is celebrating by rolling out a new French itinerary that includes visits to some of the country’s most distinguished wineries, plus the list of 70 hosted wine-themed departures that will make up its 2025 Celebration of Wine River Cruises portfolio.

The new Flavors of Burgundy will  be one of 21 itineraries in regions such as the Douro Valley in Portugal, the Wachau Valley in Austria and along the Moselle River in Germany. Sailing the Saône River between Lyon and Dijon, “France’s Culinary Capital,” on AmaCello and include wine tastings in Tournus, Mâcon and Lyon. Eight hosted itineraries will run in March, April, July, October and November of 2025.

Each hosted wine-themed cruise will include an expert – a vineyard owner, winemaker, certified sommelier or wine educator from North America or Europe – plus “enhanced epicurean experiences” and special wine-tasting events. North American Wine Hosts will bring their own wines on board to add a layer of diversity to the program.

“Delving into regional wine specialties throughout Europe enables our guests to gain a deeper appreciation for a country, its history, culture and people,” said AmaWaterways co-founder and executive vice president Kristin Karst.

AmaCello holds 140 passengers in 70 staterooms, most with a French balcony, and two single-occupancy staterooms that do not have single supplement fees. It launched in 2008.

Today’s article is coming to you from 31,000 feet above the ground. I am comfortably seated in an aisle seat in row 31 on an American Airlines flight en route to Philadelphia. Tomorrow I have the privilege of giving a Keynote Speech to a group of medical device sales reps. My title is GOING FROM GOOD TO GREAT. Although I have been delivering talks like this for nearly 40 years, I find myself preparing my opening remarks and following suggestions as if it were my first public appearance. I suppose the hidden message here is to never rest on your laurels Read the rest of this entry »

Let’s face it: today’s consumer doesn’t expect much. Remember when gas station attendants would pump your gas, check your oil, and clean your windshield? Unless you’re in New Jersey, those days are long gone. Department store clerks were once more than cashiers, and waitstaff offered more than just food delivery. But now, mediocrity is the norm. And you know what? That’s fantastic news for us! Read the rest of this entry »

I recently returned from a trip to Anchorage, and while I was there, I was struck by the local concern for the well-being of the indigenous community and local economies. I have seen those same concerns expressed to an even greater degree by native Hawaiian travel advocates. At a time when our planet and its cultures are as accessible as they are vulnerable, the importance of traveling responsibly has to be taken seriously. Read the rest of this entry »

This week on the Rhine River, while cruising on AmaWaterways’ AmaLucia, I chose to straddle a saddle on four excursions by bicycle. “It’s the best way to see a place,” our guide Monika said as we rolled through Strasbourg, one of Europe’s most bike-friendly cities. More than a dozen of us chose to cycle into the city center for an invigorating three-hour tour.