Bill Coyle has become an essential travel industry resource with over 30 years of experience leading his own brick and mortar travel agency, serving on several agent advisory boards, and advocating for travel advisors on a national level with the American Society of Travel Advisors (ASTA). His experience empowers and educates KHM Travel Group’s agents as the Vice President of Agent Engagement. As KHM Travel Group’s first-ever Limelight Award recipient for going above and beyond, Bill brings a spirited passion for travel in all his professional endeavors and continues to book travel for his longtime clients. Read the rest of this entry »

Nestled at the confluence of the Rhine and Lahn rivers, Lahnstein offers a gateway to captivating historical sites and natural beauty. In Lahnstein, you’ll have to opportunity to visit a towering fortress, take a scenic bike rides, or hike through lush landscapes. Here’s a closer look at these excursion options.

Perched atop a hill overlooking the town and the rivers below, Burg Lahneck is a stunning medieval castle with a history dating back to the 13th century. Your guided tour through its ancient halls reveals tales of knights, nobility, and the castle’s strategic importance during various European conflicts. Read the rest of this entry »

Everyone loves a winner—and apparently Icon of the Seas is just that. In last month’s analyst call, Royal Caribbean International CEO Michael Bayley reported that Icon’s load factor is running around 132%, meaning every cabin is full, often with three or four guests.

So it’s no surprise that in a bigger-is-better world, Royal Caribbean would be doubling—or even tripling—down on its ace in the hole. Today it did just that, announcing an agreement with Finnish shipbuilder Meyer Turku for a fourth Icon Class ship, due for delivery in 2027, plus options to build two more.

RCCL’s largest ship ever, Icon of the Seas launched in January 2024. A second Icon-class ship, Star of the Seas, already is on sale, scheduled to debut in August 2025, and an as-yet-unnamed third sister will join the fleet in 2026. (Also this year RCCL welcomed Utopia of the Seas, Silversea’s Silver Ray and TUI Cruises’ Mein Schiff 7, and announced a seventh Oasis Class ship for 2028.)

“Icon of the Seas is unlike anything the world has seen before, and we’re just getting started,” Bayley said in today’s announcement. “We are leading the vacation industry in developing new experiences for our guests to create lifelong memories, and we continue dreaming and evolving to deliver more ways to chill and thrill.”

Even as some pooh-pooh the trend toward larger and larger ships (Icon carries 5,610 passengers, about 200 more than Oasis class), Icon and Star have been selling faster than any other ships in Royal Caribbean’s 50-year history.

Icon-class ships feature eight distinct neighborhoods; over 40 restaurants; 28 cabin types, including a three-story Ultimate Family Townhouse; and the biggest water park, the tallest drop slide, and the biggest swimming pool at sea. They also have the Royal Promenade and Central Park familiar from the Oasis-class ships, as well as new elements like the family-oriented Surfside neighborhood, plus two new top-deck recreation areas, Chill Island and Thrill Island. The aqua shows have moved to an AquaDome, a huge glass-enclosed space with a 50-foot waterfall, while the Royal Promenade adds the Pearl, a multi-sensory walkway. There is a dedicated suites-only neighborhood—and you can have your own private butler. (For more on the joys of butlers, see Finding Peace and Quiet – and a Great Butler – at Breathless Montego Bay.

Margot Windenburg, the Senior Sales Manager for North America at AAT Kings, has been a driving force in the travel industry for over two decades, with nearly eight years dedicated to AAT Kings. Her profound passion for Australia and New Zealand is reflected in the meticulously crafted tours that offer travelers unforgettable experiences. The 2025/2026 season for AAT Kings and its premium sister brand, Inspiring Journeys, introduces exciting new itineraries such as the Emu Ridge Eucalyptus Tour and the Tasmanian Gourmet Sauce Company visit.

Margot is also a staunch advocate for AAT Kings’ MAKE TRAVEL MATTER® Experiences, which aim to positively impact local communities and the environment. Her commitment extends to supporting travel agents through advanced tools like the TTC Travel Agent Portal, ensuring seamless booking and management. Margot’s expertise and dedication make her a key figure in delivering exceptional travel experiences across Australia and New Zealand. Read the rest of this entry »

Ludwigshafen is your starting point for a range of excursions – whether you’re drawn to the medieval charm of Heidelberg, the opulence of Schwetzingen Palace, or the peaceful trails along the Neckar River. Read the rest of this entry »

Revelry travel and legacy travel. Silver bullet wellness and mood boarding. XZ beta travel, F-It Lists and Coolcations.

Are you keeping up with the new vocabulary of travel? The voice of luxury is awash in new buzzwords, it seems. And they all are pointing to the same good news. Luxury travel advisors are having a moment; luxury sales are soaring; and the most well-known global luxury consortia, Virtuoso, is feeling the love.

Luxury is having a day, and Hilton is celebrating the travel advisors who sell that niche with a new, and better, preferred partner program.

Hilton on Tuesday launched Hilton for Luxury, an invitation-only program for travel advisors who sell the 100 properties in its luxury brands: Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, Signia by Hilton, and Hilton’s newest luxury brand NoMad Hotels.

Members of the program will have their own dedicated concierge desk, improved connectivity through a private website, value-added benefits from the hotels and direct contact with on-property hotel team members. And each hotel will have a team of Hilton for Luxury ambassadors whose job is to ensure that program features and benefits are fulfilled.

Clients of participating travel advisors will receive a variety of benefits, including the best available rates, double Hilton Honors Points, complimentary breakfast for up to two guests, next-category upgrades and, wherever possible, early check-in or late check-out.

In addition, the program soon will offer rewards to participating travel advisors; details will be announced soon.

Good to know: Hilton Luxury Brands comprises 100 hotels and resorts around the world. Most recently, Hilton welcomed the NoMad Hotels brand into its portfolio.

For more information, visit www.hilton.com/hilton-for-luxury.

AmaWaterways President Rudi Schreiner – a lifelong advocate of river cruising and lauded industry innovator and known as the “Godfather of River Cruising” – began his deep connection with rivers growing up in Vienna, alongside the Danube. Read the rest of this entry »

Our last article showcasing Costa Rica Dream Adventures included the thrill of walking along suspended bridges over the jungle forest below. And for the more adventurous there was ziplining through those jungle canopies, as well as how their safety standards for this experience are top tier.

CRDA’s customized Costa Rica trips are a traveler’s dream. But what about the support the traveler gets while indulging in the best this country has to offer? What about the travel advisor?

All aboard, Mickey fans. Disney Cruise Lines’ fleet will be almost tripling over the next seven years, from the current 5 to 13.

Disney Experiences chairman Josh D’Amaro closed the “D23 Ultimate Fan Event” in Anaheim, CA, with a promise of four more new cruise ships, in addition to the four that already are under construction (Disney Cruise Line Announces Fleet Expansion to Continue Period of Unprecedented Growth – The Walt Disney Company).

Disney already had announced four new ships: Disney Treasure, launching in December; Disney Adventure and Disney Destiny, coming next year; and a new Disney Wish sister ship being built in partnership with Tokyo Disney Resort owner Oriental Land Company. But the D23 announcement promises four more, to launch between 2027 and 2031.

The Disney Treasure, the newest ship in the Disney Cruise Line fleet, will set sail in December 2024.© Rendering courtesy of Disney Cruise Line

Disney recently revealed that Disney Destiny will feature a “The Lion King”-themed restaurant with windows that transition from sunrise to sunset, live musicians and storytellers, and songs like the “Circle of Life” and “Hakuna Matata.” Disney Treasure, meanwhile, will have a new onboard stage production all about “Moana,” featuring a 15-foot-tall puppet version of the fiery Te Kā.

The parks, too, will get a sprinkling of fairy dust. Magic Kingdom will add a new Villains land (Villains Cast a Spell Over Magic Kingdom with New Land – Disney Parks Blog) with two major attractions, shopping and dining areas; Hollywood Studios will add the first Montsters Inc. land in any Disney park; a section of Frontierland will add a Cars Land with two attractions; a new nighttime parade called Disney Starlight will debut next summer.

D’Amaro said occupancy across the five ships currently sailing reached 97% in the second quarter of this year.

“At Disney Experiences, Imagineers dream, create, design and build these stories into real places… Everything we’re going to share with you is in active development,” D’Amaro said in a statement. “Plans are drawn. Dirt is moving.”

In addition to the newly announced ships, Disney currently operates five ships and is planning on adding four more in the near future, including the Disney Destiny, which the company plans to launch in 2025. That ship will feature a heroes and villains theme along with recently-announced new restaurants like a “The Lion King”-themed spot complete with windows that transition from sunrise to sunset as you eat, tiered risers made to look like African drums, live musicians and storytellers, and favorite songs like the “Circle of Life” and “Hakuna Matata.” At D23, D’Amaro also detailed a new “Moana” show for Disney Treasure.

At its earnings call last week, Disney reported that revenue is up 4% overall and 3% at US parks and experiences. It announced four core objectives: reinvigorating the film studios, making streaming profitable, growing the ESPN business, and “turbocharging” its experiences business. CFO Hugh Johnston said, “we wouldn’t be making capital investments in an accelerated way if we didn’t expect to accelerate growth out of those businesses. And that’s true of the cruise ships as well.”

Years ago, the founder and former CEO of Scandinavian Airlines, Jan Carlson, wrote a book titled Moments of Truth. The message reminded the reader that during the course of any one day, there were hundreds of occurrences where a customer is given an opportunity to make an opinion both good and bad about a service provider.

Similar to this truism, I have come to identify specific areas where a person is given reasons to begin questioning a service provider. I refer to these tell-tale signs as “red flags.” Read the rest of this entry »

Sixteen months into dealing with Manhattan Probate Court about an inheritance without the proper paperwork, I am somewhat obsessed on the subject of succession planning—and so of course I’ve been talking to travel advisors about it.  Read the rest of this entry »

Nestled between the vast Atlantic Ocean and the serene Mediterranean Sea, the border that Spain shares with France is a blend of geographical marvels and rich cultural tapestries. Stretching from the rugged Basque coastline to the stunning peaks of the Pyrenees and dipping down into the charming landscapes of Catalonia, this cross-border region is a living mosaic of history, art, and nature. Travelers exploring this area are treated to a magnificent variety of landscapes and an intriguing mix of cultural influences that tell a story of centuries-old connections between the two nations.

Let’s talk about American Cruise Lines. There are so many things I want to share about this company I barely know where to begin.

Briefly, it is an American operator of cruises on great rivers across the country, and on coastal waters. The coastal cruises hug the coastline, never out of sight of land. They are operated essentially like river cruises.

There’s much more to get back to about this company, but first, a quick look at the headlines:

On August 15, the company will have two big events, spread across the USA. Read the rest of this entry »

In a bold stride to strengthen its dedication to advisor education and training, American Marketing Group (AMG) has grown its professional development team, focusing on delivering the exclusive benefits of its innovative programs to a broader audience. With the recent appointment of Diana Hnatov and Clare Burke, advisors affiliated with AMG’s renowned travel agency networks—TRAVELSAVERS, NEST, and The Affluent Traveler Collection—can expect significant advancements in their professional development journeys. Read the rest of this entry »

Travel advisors now can book shore excursions and lounge facilities for clients booked on the 600 Carnival cruises that will stop at the Pearl Cove Beach Club.

When it opens in July 2025, the new adults-only area on Carnival Cruise Line’s (CCL) first private island will feature an 11,000-square-foot infinity pool lined with shaded daybeds and loungers, a swim-up bar and a spacious sun shelf, as well as a beach and a full-service restaurant.

Passengers and travel advisors now can book:

Daybeds and Water Daybeds (in Starfish Lagoon and Calypso Lagoon): Daybeds and water daybeds for two have canopies, pillows, and privacy curtains.

Cabanas (at the freshwater lagoons): Cabanas hold up to four guests and include armchairs, a sofa, two sun loungers, a cooler with chilled water, privacy curtains, a lockable cabinet, snacks, and fresh fruit.

Over-the-Lagoon Cabanas (near the Starfish and Calypso Lagoons): Cabanas that also have a ceiling fan and sunshelf.

Large Cabanas (near the Starfish and Calypso Lagoons): Large cabanas hold up to six, and include four sun loungers, stocked mini refrigerators, a lockable cabinet, a sofa, a dining table, a ceiling fan, privacy curtains, snacks, fruits and lunch.

AquaBanas (at the Starfish Lagoon): AquaBanas, which allow guests to keep their feet in the water, seat eight people under a shaded canopy.

Over-the-Lagoon Supervillas (at the Starfish Lagoon) and Beach Supervillas (at the beaches): Supervillas hold up to 10 guests with plenty of shaded seating options and extra amenities, including hammocks, lunch delivery, and stocked mini-refrigerators.

Also now bookable are kayaking, snorkeling, glass bottom boat tours, and land tours.

Unlike other private islands, admission to Pearl Cove is not included in the cost of a Carnival cruise. Prices for the least expensive package, at $99.99 per person, include club access and a welcome drink. Adding an open bar that offers up to 10 drinks—draft domestic beer, house red or white wine, well drinks, or rum punch—increases the price to $139.99 per person, and adding food from the Pearl Cove restaurant costs $179.99 per person.

Anybody who has ever heard me speak or has followed my writings over the years has heard me say more than once that “the mind quits first.” This may be an accurate reminder when the going gets tough and you tell yourself that you don’t have an ounce of effort left in you. But you soon overcome the impulse and prove to yourself that you do indeed have a little more left in the tank.

On the flip side, however, your mind can also be a deceiving piece of mental real estate that can lead you down a treacherous path that needs to be avoided. And this brings me to today’s title and my most recent “wake-up call.” Read the rest of this entry »

There’s more to Mexico than Cancun—and our neighbor to the south is counting on travel advisors to spread the word about its abundant luxury, adventure, cultural, and family travel opportunities. To help them along, 200 or so travel advisors showed up for CCRA’s PowerSolutions conference in Jersey City last week to hear about new options, like the jaw-dropping Copper Canyon (25,000 square miles, four times the size of the Grand Canyon) and the new lines on the Mayan Railroad, many of which are aimed at high-end travelers. Read the rest of this entry »

River cruisers dock in a variety of locations. Some tie up within steps of the city centers; others not so much.  In 2019, I was on a Moselle cruise that I thought would dock in Trier. Turned out, we dropped anchor 12 miles away. Read the rest of this entry »

With tensions in the volatile Middle East rising once again, Delta and United Airlines have canceled all flights to Tel Aviv effective today, and some European carriers are halting flights to the region as well. But despite earlier reports to the contrary, British Airways has said it will continue to fly, as will Israel’s flag carrier, El Al.

Delta in a statement said it is pausing flights between New York-JFK and Tel Aviv through Friday, Aug. 2, and suspending sales of flights for DL234 on Jul. 31 and Aug. 1, and DL235 on Aug. 1 and Aug. 2.

Delta.com notes that “our hearts are with all who are impacted as we work to find safe alternatives for customers trying to travel to/from Tel Aviv,” and offers a waiver to any customers currently booked through Sept. 6, 2024, who want to change flights.

United, which has been operating 14 flights a week to Tel Aviv, says that while its service to Tel Aviv is “currently suspended,” it still flies to Amman, Athens, and Dubai, where travelers can transfer to other carriers.

Cancellations are affecting European carriers heading to the Middle East as well. Lufthansa Group on Monday said three of its airlines — Lufthansa, Swiss, and Eurowings — have suspended flights to and from Beirut “up to and including” August 5, and Lufthansa on Wednesday night canceled a flight from Cyprus to Tel Aviv after Iran announced it was temporarily closing its airspace. Air France also suspended some of its flights, while other airlines changed their flight schedules.

Meanwhile, an ad in The Jerusalem Post notes that under EU regulations, travelers whose flights are canceled may be entitled to up to €600 compensation.

In all the years I have been writing about tour operators John Stachnik was one of the greatest of them all. He was a sterling character in every way. He was one of the smartest, most capable, most amiable, kind-hearted and good-humored men I ever had the good fortune of meeting.

He died July 17 at his home in St. Petersburg, Fla. He was 82 years old, though it’s hard to believe. He was an eternally youthful person. He always looked young, like a kid. But more than looks, it was a spark in his eye, a spring in his step and a smile perpetually turning up the corners of his mouth.

I had the pleasure of meeting with him often over the years, because he was always so active in the industry. He was a major presence for 40 years. Read the rest of this entry »