American Cruise Lines will be sailing its American Revolution 11-day itineraries round-trip out of Washington DC in 2024.

The only cruise ship that sails the Potomac into Washington, American Constitution will depart from The Wharf and sail the Chesapeake Bay, the Potomac and the York River, with calls in the historic ports of Yorktown, Williamsburg, Jamestown, Mount Vernon, Annapolis and Norfolk.

It’s a particularly interesting offer for the drive-to cruise market, “allowing many guests to skip flights and jump on board hassle- free,” noted American’s Director of Business Development Melissa Young

Cruises on the American Revolution itinerary will run in the spring and fall 2024, beginning March 26 and including Cherry Blossom season. They all include entertainment and enrichment, as well as regionally inspired cuisine featuring Maryland’s famous Blue Crabs. Excursions in Washington include guided tours of the Capitol and the Smithsonian museums, as well as Arlington National Cemetery, the Harriet Tubman’s Underground Railroad exhibit, Colonial Williamsburg, the Jamestown Settlement, and Virginia Beach, and an authentic sailing on “Skipjack” through the Blackwater National Wildlife Refuge.

Wave season specials include savings up to $1,500 plus complimentary airfare on select Spring dates. There is also an option to add a pre-cruise hotel stay at the Four Seasons, D.C.

The largest small ship and river cruise operator in the United States, American Cruise Lines will sail 19 ships in 35 states, with more than 50 domestic itineraries.

Some wise man once went on record to say, “The purpose of a business is to create customers.” If my memory serves me correctly, it was Peter Drucker, the well-esteemed Master Guru of Management. But I misquoted Big Pete. He actually said, “The purpose of a business is to create and KEEP customers.”

There is a major difference between these two quoted assertions. Allow me to explain Read the rest of this entry »

Between now and the end of March, AmaWaterways is including complimentary 2-, 3- and 4-night land packages on select 2024 and 2025 river cruises. What we at River Cruise Advisor particularly appreciate about these packages are: Read the rest of this entry »

“I’ve been in travel for nine years and this is the busiest January I’ve had; every day there’s a new lead from social media,” says Megan Amelio at Bridie Travel in Chicago. “Literally, every day there’s a new post on our local Facebook groups and Google looking for a travel advisor.”

“It’s January 17, and I’ve already booked what I booked in all of January 2023, and I’m nowhere near done,” says Cheri Smith. “I can hardly keep up with the requests.”

They are not alone Read the rest of this entry »

Malia Asfour, the managing director of the Jordan Tourism Board, North America, has started the second year of her three-year term as chairman of Tourism Cares, the travel industry association dedicated to sustainability and to protecting the great travel sites of the world Read the rest of this entry »

A strike by train drivers is crippling London transit today (Tuesday) and causing delays for travelers headed for the airports.

Members of the ASLEF union are on strike against the Southeastern, Southern/Gatwick Express, Thameslink, South Western Railway and Great Northern railroad lines over the week of January 30 through Monday, February 5.

The union will hold two more 48-hour strikes on the London Overground, on February 19 and March 4. And on the London Underground, the Central Line is suspended between North Acton and Ealing Broadway due to a “points failure.”

The strikes are causing widespread delays for travelers trying to get to and from London airports.

London Heathrow is accessible on the Heathrow Express, the Elizabeth Line, and the Tube. But other major airports will be badly affected—with most trains canceled on strike days.

For example:

London Gatwick will have no Gatwick Express nor Thameslink service on Tuesday, January 30. Passengers headed to London can use a Southern shuttle service, nonstop between the airport and Victoria, or the GWR link from Gatwick to Redhill, Guildford and Reading.

London Stansted will have an hourly skeleton service on Friday, February 2, with “service alterations” on the other days.

Manchester airport will have a drastically reduced rail service on Wednesday, January 31, with only an hourly link on Transport for Wales to and from central Manchester, Chester and North Wales.

Birmingham airport is likely to be inaccessible by rail on Saturday, February 3, except for Transport for Wales from Birmingham New Street.

I am often asked where my ideas come from. I am quick to point out to the one asking the question that this is an interesting inquiry. Answer: From living every day and, sometimes, paying attention to the humor in it all.

This morning, however, the title of this article came from a quote from a travel agent who specializes in African Safaris as I was clicking my way aimlessly on my laptop enjoying my second cup of coffee Read the rest of this entry »

A change in US Department of Labor (DOL) regulations should have travel agencies taking a second look at their relationships with independent contractors, travel lawyers say. While the new requirements are relatively easy to meet, their details spell trouble for some agencies. TRO reached out to travel attorneys Mark Pestronk and Tom Carpenter to get their take on what it means—and their advice on what to do Read the rest of this entry »

Take a dose of global warming, add an increase in tourism and a fire in Maui, and what do you get? In Hawaii, it adds up to a new tourist tax.

In his State of the State address, Hawaii Gov. Josh Green renewed the call for a “climate impact fee” to be charged to every visitor to the Aloha State.

A proposed $50 charge failed to pass the legislature last year. But this week, Green proposed a “modest” $25 fee, to be paid by every visitor who stays at a hotel or short-term rental on any Hawaiian island.

The resulting $68 million a year would be used for “beach preservation, fire breaks, and other prevention measures to help us avoid tragedies like the one last year in Maui,” Green said.

“A Climate Impact Fee on visitors would provide the needed resources to protect our environment and increase awareness of the impacts of climate change,” he noted. “I believe this is not too much to ask of visitors to our islands Hawaii’s natural resources — our beaches, forests, and waterfalls — are an essential part of our culture and our way of life.”

At a press conference following the State of the State, House Speaker Scott Saiki and Finance Committee Chair Kyle Yamashita said they will consider Green’s visitor fee, as well as an increase in the existing transient accommodations tax, currently 10.25%.

Highlighting its newest itinerary, American Cruise Lines on Monday officially welcomed its second Coastal Cat ship, American Glory, in Key West, Florida.

Sailing round trip from St. Petersburg, American Glory will visit Punta Gorda, Marco Island and Key West on its seven-night Florida Gulf Coast & Keys itinerary from January 26 through March, and then again in November and December. Glory’s sister ship, American Legend, is scheduled to sail the same itinerary beginning in November.

Both ships are part of American Cruise Line’s ‘Project Blue,’ a fleet of 12 small ships, carrying 100 passengers each, designed to sail almost every domestic US itinerary. The Coastal Cats will sail the east coast from Maine to Florida throughout 2024 and 2025.

At the christening ceremony for American Glory, American Cruise Lines president and CEO Charles B. Robertson introduced the ship’s godmother, Key West mayor Teri Johnston.

“Docking in Mallory Square is a privilege, and we are honored to be a new small piece of the Key West community,” he said.

American Glory has four decks, a unique catamaran bow, an elegant interior design and private balconies, as well as a restaurant, casual café and fitness center.

American Cruise Lines is building five ships in 2024, and will operate 19 ships and cruise more than 50 domestic itineraries, ranging from six to sixty days, in 35 states, including both coasts and many rivers in between. All the ships are American-built, flagged, and crewed.

(Part 2 of 2. For two more great ideas, see Nine Great Ideas for 2024: Travel Advisors Share New Agendas for the New Year | Travel Research Online. I know that’s 10 in all, I’ve added one more since last week!)

It’s going to be a busy year, travel advisors say. While for some the focus is on building their client base, making it more profitable, or marketing to new customers, others say their biggest challenge in 2024 is time management.

At Cruise Planners-The Zeneri Team, Melissa Shanks is looking more to grow her high-end customer base through a luxury travel club she is organizing with two of her associates Read the rest of this entry »

OutsideAgents.com, America’s premier host agency, is excited to announce the hiring of travel industry professional Andrea Wright as Vice President, Luxury Sales. She joins OutsideAgents.com with over 25 years of hospitality experience.

Wright will spearhead the formulation of an exclusive deluxe brand designed to answer the escalating demand for luxury experiences. She will be responsible for working with agents to drive business across all sectors of luxury travel and collaborating with premium suppliers to create unique journeys that agents can promote and offer to their clientele.

Wright has held a variety of positions with Playa Hotels & Resorts and was most recently their Vice President of Sales, USA, managing the U.S sales team and overseeing resort partnerships and marketing initiatives. Prior to Playa Hotels and Resorts, Wright held sales management positions with Club Med.

Steve Muraca and Chad Burt, Co-Owners of OutsideAgents.com stated, “We are absolutely delighted and privileged to announce the addition of Andrea Wright to OutsideAgents.com. Her depth of experience and profound knowledge in luxury travel enriches our team and brings additional value to our members and preferred partners.”

Celebrity Cruises is taking extraordinary steps to keep its Galapagos customers safe. Silversea is canceling a cruise in the Red Sea. From South America to the Middle East, political unrest continued to keep the cruise industry—and the travel advisors who sell its products—on their toes last week.

Celebrity, last week, issued an advisory asking guests booked on Galapagos cruises on Celebrity Flora, Celebrity Xploration and Celebrity Xpedition to not arrive in the country until the day before their sailing.

c, the pre-departure arrival point for many guests, is considered its most dangerous, as its ports have become a hub for drug smuggling. Ecuador’s President Daniel Noboa has declared a state of “internal armed conflict” and imposed a nationwide state of emergency and nighttime curfew after a wave of gang violence in which armed men interrupted a live TV broadcast and took more than 100 prison staff hostage.

Lindblad Expeditions has cancelled two cruises in the region that were scheduled to sail on January 12 and 13, National Geographic Endeavour II and Islander II “out of an abundance of caution,” and noting a “lack of clarity” regarding air travel. Celebrity Cruises is taking extraordinary steps to keep its customers safe. Silversea canceled a call in Manta, Ecuador, on Silver Nova, which is sailing a 71-day roundtrip sailing around South America, and Azamara canceled a stop as well. Intrepid and G Adventures posted travel alerts on their websites informing travelers of the 60-day state of emergency and noted they are monitoring the situation carefully.

Celebrity issued an advisory asking guests booked on Celebrity Flora, Celebrity Xploration and Celebrity Xpedition to not arrive in the country until the day before their sailing.

In a letter sent January 10, Celebrity stressed that cruises are not cancelled But, guests who feel uncomfortable can cancel their bookings with a full refund and have the opportunity for price protection on future voyages when they book a new cruise before 2025. Celebrity Cruises also will reimburse guests for any fees they incur for changing their inbound flights.

Guests who are sailing on the three ships will be housed at the new Holiday Inn, in a secure area near the airport, and are asked not to leave the hotel. Celebrity staffers will escort guests as they transfer to the hotel and on to their flights to Baltra.

All pre- and post-cruise excursions in Ecuador have been suspended.

“Any Celebrity pre- or post-cruise packages in Ecuador will be cancelled and refunded, as these will no longer take place. For independently purchased pre- or post-cruise purchases, we recommend you cancel these, and we will review refund requests,” Celebrity Cruises said in the letter.

Celebrity says it is closely monitoring the situation and may still cancel cruises if the situation deteriorates.

Mariscal Sucre Quito International Airport in Quito and José Joaquín de Olmedo International Airport in Guayaquil remain fully operational, but American Airlines, JetBlue, Spirit Airlines and United Airlines all have canceled some flights, and American, Delta, LATAM and United have issued waivers for travel to the country.

In the Middle East, meanwhile, trouble in the Red Sea and Yemen has more cruise ships scrambling to find alternative routes.

After making changes to the itinerary of the last sailing, Silversea last week canceled Silver Moon’s January 16-26 sailing of the Silver Moon Muscat-Dubai itinerary and is “in the process of informing affected guests and their travel agents of the reprotection options. Our global security team continues to closely monitor the situation in the region and will make any additional changes if required,” a spokesperson told TRO.

The cruise was scheduled to visit several destinations in the Middle East, including Saudi Arabia, Bahrein, Qatar and the United Arab Emirates.

Affected passengers will receive different compensations, including refund of the fate of the cancelled cruise portion, and Future Cruise Credits (FCCs).

But the January 26-February 11 sailing remains scheduled, as are future voyages.

MSC Cruises, meanwhile, has rerouted MSC Poesia’s 115-day world cruise, which now will circumnavigate Africa instead of passing through the Suez Canal and the Red Sea.

The year 2023 has come and gone and there isn’t much, if anything, you can do to change the outcome of your actions or inactions. The results, as they pertain to your business, are “in the bank” so to say.

What you can do, and you have just about all the ammunition you need, is to make 2024 a year for the record books. But, I caution against any unchained optimism.

It is common for you, me, and virtually every hard-working entrepreneur to jot down a few New Year Resolutions designed to fatten their wallet and keep their bodies in Read the rest of this entry »

We got so many great stories, we’ve divided this article into two! Read part 1 here.

You know it’s going to be a great year when a story about what’s new ends up being about how to cope with all the business coming our way.

On the drawing board for 2024, many travel advisors report, are strategies to focus on high-end clients; hire assistants; host more groups; charge fees—or raise them. Some are taking a step into new technologies; others are building new kinds of road maps and vision boards to keep track of where they are Read the rest of this entry »

Riverside Luxury Cruises announced the launch of its third all-inclusive, all-suite luxury river ship, Riverside Debussy. Riverside Debussy offers an expansive selection of more than 40 departures in 2024 with her inaugural voyage sailing from Brussels, Belgium, to Amsterdam, The Netherlands, on March 23 Read the rest of this entry »

United Airlines and Alaska Airlines canceled more than 350 flights on Monday, representing 8% of United’s schedule and 20% of Alaska’s, as the FAA grounded 171 Boeing 737 Max 9s airplanes following an incident on Friday.

Alaska Airlines said passengers whose flights are canceled will be moved to the next available flight, or can request a change or a refund without incurring fees under a flexible travel policy. United said in a post on X (formerly known as Twitter) that it is working with customers to find other travel options.

A door plug blew off an Alaska Airlines flight in midair, leaving a gaping hole and howling winds that caused the plane to depressurize, forcing the plane to return to Portland, Oregon, minutes after takeoff.

Two seats were destroyed on the aircraft—but they were unoccupied. And because the accident occurred right after take-off, everyone was wearing seatbelts (though some expressed concern over babies being held by their mothers instead of being placed in car seats). None of the 171 passengers and six crew members aboard was seriously injured.

Investigators are looking into how the door plug—a panel where an optional emergency exit can be placed if passenger capacity is high—was fastened before it blew out of the plane. The door plug has been located in the backyard of a teacher in Portland, Oregon, but the plane’s cockpit voice recorder was inadvertently taped over.

Another version of the Max, a 737 Max 8, was involved in two crashes that killed hundreds of people in 2018 and 2019. And last month, Boeing urged its customers to inspect more than 1,300 Max planes for possible loose bolts in the rudder-control system.

Boeing stock fell 9% in early trading on Monday. In a research report, Morningstar said that while the impact would not be material, “the dramatic nature of the flaw will have the effect of once again calling Boeing’s product governance into question by customers, regulators and the flying public.”

It recently dawned on me that many travel advisors do not have a firm handle on what they do.

Of course, there is planning and researching, booking and the like… but what do you really do?

I asked myself this very same question recently and came up with an answer I could actually identify with. Perhaps my imaginary late-night interview might help you.

If I was ever interviewed on a Late-Night Talk Show, it would unfold something like this Read the rest of this entry »

Happy New Year! I am back and refreshed and hopefully ready to take on 2024. Today, I want to talk about measurements. When we were small, our parents likely drew a line on a door jamb every year as we grew.  But now, as relatively mature adults who own their own businesses, it is even more critical to measure your growth. Here are some thoughts for you to consider. Read the rest of this entry »

It looks like the happiest of new years is headed our way in 2024—but despite the ringing phones and constant emails (or maybe because of them!) travel advisors seem determined this year to have a little fun, to set sail for far-flung destinations, or to take their parents and kids to somewhere they have never been.

After two good years, it seems, the travel industry is ready to travel Read the rest of this entry »

Disasters are following one another in Japan, where two airports are closed and searchers are looking for survivors of a 7.5 magnitude earthquake that rocked the western coast on Monday.

Japan’s Tokyo Haneda Airport is closed following a crash between a Japan Airlines jet and a Coast Guard plane on its way to provide earthquake relief.

The coastal city of Wajima, home to more than 27,000 people, appeared to be among the worst hit; CNN reports 15 dead there, as well as smoldering fires and destroyed buildings. At Noto Airport, damage to the terminal and its access roads has left about 500 people. Officials say the airport will be closed until at least Thursday.

At Haneda Airport, meanwhile, all 379 people on the passenger plane, JAL flight 516, were safely evacuated, but five crew members on the second aircraft, operated by the Japan Coast Guard, were killed.

The majority of departures from Haneda Airport are now canceled and it’s unclear when flight services will resume, Japan’s NHK news reports.