KHM Travel Group began their journey as a host agency in the travel industry with a small, family-owned business. Now, they have a team of over 70 in a multi-office complex. These days they work to support over 5,000 independent home-based travel agents with unlimited support, one-on-one coaching, educational events, group travel support, and the in-house client management system called myTravelCRM. They have also offered marketing advice to Advisors mostly including boot camps and group camp events, basic marketing essentials, and regular updates via newsletters and blogs. Now, in a recent press release, they have announced an increase in what they offer in regards to marketing a travel agency. Read the rest of this entry »

It has been said you need to spend a buck to make one. And that is true. However, you don’t need to break the bank to do it.

Travel agents are responsible for providing clients with the best possible travel experiences—but how can they cost-effectively do this? In today’s digital age, there are many ways to enhance marketing capabilities without spending much money. Here are five tips to get you started: Read the rest of this entry »

Social media has become an integral part of vacation for most travelers. Some of them simply can’t imagine a single day without sharing their holiday joy with friends and followers, forgetting what’s all about – relaxing, re-charging batteries, experiencing adventures, and communing with the different. Read the rest of this entry »

Let’s just say that unique times call for unique strategies. Being so deep in the throes of omicron concerns (could that have been just a couple of weeks ago?), it’s not surprising that some travel advisors took a step beyond the usual marketing strategies to reach new and existing customers.

Leave it to the younger generation to head for Hulu. While everyone agrees that taking a group by the hand and posting your adventures on social media is the best way to build confidence among customers, 29-year-old Dillon Guyer put together “some incredible footage” he filmed of everything from Clearwater, Florida, to Virgin Voyages, Athens and Istanbul while he did that. He then posted it on the Hulu channel using a new program in beta testing.

With an investment of $2,000, Guyer signed up for a plan that bills him every time a Hulu customer plays his ad; so far Read the rest of this entry »

Bekah Eaton came home from ASTA’s annual conference with new ideas, new relationships, and a case of Covid. She believes she caught it from the woman who sat next to her for two hours. “I felt betrayed and almost angry that she would put me in harms way, and expose me without warning or anything.”

Another travel advisor, who asked to remain anonymous, was on a fam trip to Italy when she thanked the woman sitting next to her, whom she knew was opposed to vaccines, for getting vaccinated before the trip. “She went off on me about how she felt forced to get the vaccine—and that was very alienating in a small group atmosphere.”

Then she saw someone attending a FAM in Europe after being at an ASTA event where there were positive cases. “And I’m thinking, weren’t you in that room at ASTA with people who tested positive? Shouldn’t you be quarantining and not on this AMA cruise in Europe?”

Those experiences changed the way she sees those people. Read the rest of this entry »

Remember back in the good old days when banks and savings and loan companies gave away a free toaster for a minimum deposit? Then, if you added a bit more to your deposit, you became the proud owner of a free bakeware set too! I furnished my first apartment kitchen this way!

All the bank had to do to acquire a new customer was give away a freebie: a $20 toaster. Pretty easy.

Fast forward to the age of social marketing, and savvy travel marketers are providing freebies as a way to acquire new prospective clients. I’m not talking about toasters, nor free travel; I’m talking about a lead magnet that’s so valuable people will provide their contact information.

The result of gathering contact information from as many people as possible is that you’ll have a way to grow your email list, target your social ads more effectively, and potentially book tours for these people. Read the rest of this entry »