Shakedown!
Breakdown!
Takedown!

Remember that old song by Bob Seger from 1987?

When Facebook broke down recently, that’s the song that came into my head. It started playing louder when Frances Haugen testified before Congress!

Facebook has become a huge part of our work and personal lives. Yet, I wonder how many of us thought about the old adage about not putting all our eggs into one basket when this breakdown happened? Or the adage that one shouldn’t build their house on rented land?

Really? What are we as travel industry pros supposed to do… market by carrier pigeon? Pony Express? How about using a town crier?

These days, none of those are viable options; however, we may want pay attention to those old adages as breakdowns and takedowns may become more frequent in the future. Read the rest of this entry »