“Out of successful partnerships come wonderful friendships,” says AmaWaterways EVP Kristin Karst—and many travel advisors would agree that their relationships with her go a step beyond just business. So when I sat down to chat with Karst about how travel advisors might build relationships with her and the river cruise company she co-founded, neither of us was surprised when Mara Hargarther stopped by to give her a hug. Soon she joined us in a three-way conversation about how travel advisors and suppliers can best work together. Read the rest of this entry »

One good thing about a week-long conference on a cruise ship is the opportunity to sit and chat about how we all got to where we are. I did that recently with the smart and businesslike folks who own Dream Vacations and CruiseOne franchises. And so I thought I’d share a few of the tales of how to succeed in business and how to just love what you do that I heard there.