The company known as Chinatour since its founding in 2002 by Alex Wang in San Francisco, has joined the U.S. Tour Operators Association, rebranded as Elite Voyages, and expanded its product range beyond Asia, its previous area of operation. In addition to Asia, it now offers Europe, South America and North Africa. This is a vast set of changes for a company formerly known as Chinatour.

The company first used the name Elite Voyages in 2019 for luxury-tier bespoke programs. It also offers pre-set itineraries. When joining USTOA this year, the company put the Elite Voyages brand up front as the main brand for the company going forward. Read the rest of this entry »

The Eastern Cape province of South Africa is an up-and-coming area for safaris. While Kruger National Park, in the eastern part of the country, was set aside to protect wildlife in 1898, the development of the Eastern Cape as a safari area has only been taking hold in the last few decades. The area had previously been made into farmland by farmers who drove out the big predators that would have feasted on their livestock if given a chance.

In recent times, history has gone into reverse there, back toward what it was before being settled by farmers in the early 1800s. Bit by bit, conservationists have been buying up farmland and “rewilding” it, restoring it to what was its natural condition from time immemorial until the farmers drove out the wildlife. Read the rest of this entry »

It started out much like other safaris. We piled into an open 4X4 safari vehicle with four rows of tiered seats and headed out into the bush. A few moments into the drive we encountered a wildebeest. We stopped and looked, as it looked back at us. Then we moved on.

Our guide, who was driving, told us, “It’s hard to compete with the Big Five.” There are no lions on the 47,000-hectare reserve known as the Cradle of Humankind. Only a 45-minute drive from Johannesburg, it’s not surprising that some of the larger, more charismatic wildlife have moved farther into the wilderness. There are leopards and waterbucks, and many other kinds of fascinating animals and plants, but this is not about the Big Five. What it has is something no one else in the world has: the oldest hominid fossils so far discovered on Earth Read the rest of this entry »

It should come as no surprise that Gina Bang is having some serious impact on Avanti Destinations. It’s as if her name was a literal description of her effect on the Portland, Oregon-based travel wholesaler.

Since she was promoted last January to chief sales and marketing officer, she has expanded, restructured and reignited Avanti’s sales team. She’s been cleaning out the cobwebs of the system and making things run more smoothly.

Ms. Bang has been with Avanti for 21 years. She’s worked all over the company and knows how things work. She has great people skills and has been inspiring the team, which then inspires its respective travel advisor customers in each sales region Read the rest of this entry »

Next year, 2025, will be the 100^th anniversary of the founding of Tauck, and at this major milestone the tour operator is taking a serious look at its concept of group touring. Historically, the Tauck tour might have carried as many as 40 in a group. That was more or less the capacity of the standard touring motorcoach Read the rest of this entry »

When I was in South Africa in May, I had the rare pleasure of visiting the Oyster Box hotel in Umhlanga Village, a few minutes’ drive north from the city of Durban. I say “rare” because most Americans who do visit South Africa don’t make it to KwaZulu-Natal province on the east coast, and they miss one of the best places in the country Read the rest of this entry »

If you’re planning to go to France, I’ve got an idea for you. First, let’s define our terms. The US airline industry is an oligopoly.

An oligopoly is “a state of limited competition, in which a market is shared by a small number of producers or sellers.” In the US airline market, four airlines control 82 percent of the $194.7 billion market. That’s nice for them. It’s a big pot of gold for them to divvy up. For the passengers, maybe it’s not so nice, because choices are extremely limited. In contrast, the entire European airline market is valued at $67.81 billion, about a third of the size of the U.S. market, and 195 airlines are competing for that market. Just by calculating the basic math, it’s undeniable that the European airline market is many times more competitive than the American market Read the rest of this entry »

Next week is the week of Africa’s Travel Indaba, the travel trade show for all of Africa. It will be held in Durban, South Africa, at the Inkosi Albert Luthuli International Convention Centre (ICC) May 13-16.

The word “indaba” is Zulu for “the story.” For those interested in the African travel industry, Africa’s Travel Indaba is the time and place to get the story, directly from the people engaged in that industry, at the point where participants gather from around the world.

There will be 26 African countries participating in the show Read the rest of this entry »

It’s hard to imagine any place more fundamental to being a well-traveled person than Greece, the source of Western Civilization. It’s even closer to the root than Italy. The culture of Rome was essentially appropriated from Greece. The Romans were practical. Why re-invent the wheel when the Greeks had covered so much?

Greece is Western Civ 101. It provides a solid basis for exploring the rest of Western Civilization. But aside from all that history and culture, the Greek Islands, in the sparkling blue Aegean Sea, are among the most beautiful places a person could ever hope to be. And Greek cuisine brings that history right up to the present.

There are 6,000 islands in Greece. Cally Papas’s parents were born on one of them Read the rest of this entry »

Scott Wiseman has led a charmed life. He’s one of those people who knew what he wanted to do from an early age, and his career path, though varied, has remained consistent with his early aspirations.

After a career that has included top positions at Accor; Abercrombie & Kent; Cox & Kings, The Americas; Travel Impressions and Apple Leisure Group, Wiseman is now chief executive officer of Nocturne Luxury Villas, a position he took in March 2023 Read the rest of this entry »

The American Economic Liberties Project released its white paper on how to fix the airline industry in late January. It was co-written by Ganesh Sitaraman of Vanderbilt University, author of Why Flying is Miserable and How to Fix It, and William McGee, author of Attention All Passengers: The Airlines’ Dangerous Descent and How to Reclaim Our Skies.

The paper is called “Economic Liberties and Vanderbilt Policy Accelerator Release Blueprint to Fix the Airline Industry.”

I was able to talk to William McGee recently, and that’s an accomplishment itself, because it seems lately that nearly everyone wants to hear what he has to say about the airline industry. And that fact itself points to a sea change Read the rest of this entry »

Type “world’s greatest city” into Google and what do you think will come up? Guess. If you guessed New York you would be correct. It’s the answer you will get from the overwhelming majority of people. There are many great cities in the world, many larger than New York, many older, many that have their own distinguishing features that New York does not have. But when you say “world’s greatest city,” most people will think of New York, and for good reason Read the rest of this entry »

After five years, Jerry Mpufane has left his post as president of the North American hub of South African Tourism, the government tourism board, to pursue other opportunities. Although his tenure 2019-2024 included the time of COVID’s global rampage, Mpufane leaves SAT in a better position than when he took the post in May 2019. When he started, North America, including Canada and the United States, was the third largest source market for South African visitors. Now it’s the largest Read the rest of this entry »

As the Flight Centre Group sunsets its Gogo Vacations brand and offers best wishes to departing Gogo staff members, we are witnessing the closing act of one of the creators of the modern packaged travel industry, a company that ruled the segment for more than a generation Read the rest of this entry »

The Travel Answers Group has been highly successful at growing a business for 32 years based on designing quality vacations to Australia, New Zealand, Africa and the South Pacific. The company’s transcontinental product range is broad and diverse. But its formula for success is a simple philosophy that can be expressed in a few words. It’s all about providing a high order of service. That company ethos provides the focus and the underlying driving force of its success Read the rest of this entry »

Last week, after ASTA responded to American Airlines’ move to deny frequent flyer privileges to customers who are not booking through its New Distribution Capability (NDC), I had the good fortune of speaking with William McGee. He is one of the top authorities on airlines, and a consumer advocate in the never-ending battles between airlines and the public they are mandated to serve. There is no better way to get clarity on airline issues than to speak with McGee Read the rest of this entry »

Tauck, the family-owned tour operator that started in 1925, has announced a plan of succession that was designed with an eye on the next century, as Tauck concludes its first century this year.

As of next October, all the members of Tauck’s leadership team will move up a notch in the hierarchy. Arthur Tauck Jr., the son of the founder, will move from chairman to chairman emeritus. Dan Mahar, son-in-law of Arthur Jr., will move from CEO to chairman Read the rest of this entry »

Tauck, the global tour operator based in Wilton, Conn., is returning to Cuba after a lapse of four years. When a historically trend-setting operator like Tauck makes a big move like this, it indicates that there is movement in the marketplace that others will also be responding to. It means, keep an eye on Cuba. That market may be picking up again Read the rest of this entry »

Malia Asfour, the managing director of the Jordan Tourism Board, North America, has started the second year of her three-year term as chairman of Tourism Cares, the travel industry association dedicated to sustainability and to protecting the great travel sites of the world Read the rest of this entry »

With the Brazilian government postponing by 90 days the institution of a visa fee for Americans, Canadians and Australians, it might be a good time to take a trip down to Brazil, where it’s summer now. There are a few reasons why now might be a good time, though it seems that it could never be too bad a time to experience Brazil.

Finding new travel destinations is not just a matter of being the first and the hippest to jump onto the newest trends. It’s a natural effect of travelers wanting to expand their horizons, one of the main reasons people travel at all. And now, in 2024, the word “overtourism” is a real thing, and something that must be taken into consideration whenever planning travel. Finding new destinations can be a way of avoiding overcrowded tourist attractions, and not contributing to the problem of overtourism. Read the rest of this entry »