Author Archives: Joey DeLoach

There are 124 articles by Joey DeLoach published on this site.


OutsideAgents.com announced on August 15th the launch of their new program to help advisors on their platform with workflow, starting at the ring of a phone. So Your Phone Rang (SYPR) is the name they chose, a fitting one for the question ever present on the advisor’s mind: “How do I run my business?”

Chad Burt, Co-Owner at OutsideAgents.com, stated in a press release that “we wanted to create something that felt conversational and direct.” Read the rest of this entry »

Panama: A Diverse Paradise

Panama is located in the middle of countries with such natural wonders that it can be difficult to choose just one. Yet, Panama has its own charm with rich cultures and diverse landscapes. Being bordered by ocean on two sides, it has beaches galore. From the modern skyline of Panama City to the biodiversity of wildlife at Bocas del Toro, to the highlands of Boquete, Panama is packed with chances for a true Central American experience.

Read the rest of this entry »

Toby AI, Artificial Intelligence, Voyager

The following article is a republish of an unedited interview with Voyager’s new artificial intelligence, Toby. Starting with “tell us about yourself.

Toby uses an artificial intelligence language model created by OpenAI, and I’m glad to be of service to you and to the travel professional community. I’m capable of processing vast amounts of data and providing responses to a wide range of inquiries. I’m also constantly learning and improving, thanks to the advanced machine learning algorithms used in my development. Whether it’s helping companies improve their customer service, assisting with complex data analysis tasks, or even engaging in conversational interactions like this one, my capabilities are broad and my potential is virtually limitless. With my advanced AI capabilities and strategic insights, I’m here to help you achieve your business objectives and enhance your overall operational efficiency.

Read the rest of this entry »

I sat down with Lori Speers to talk about a celebration for the top 10 sales producers at Levarté Travel, the host agency she started and owns. While we did cover this, succeeding in the essential goal of business transacted; we got far more in-depth about travel—about the elation of setting up the perfect getaway for another person, how community plays a huge part in business, and the passion it takes to make it in the travel industry. Read the rest of this entry »

Chad Burt, Owner, Outside Agents

Chad is fortunate to be a natural born entrepreneur as he’s been a terrible employee historically. Starting his first business in 4th grade, Chad had been a serial entrepreneur until finding a true home with his cousin when they founded OutsideAgents.com. Chad is now thrilled to share his passion and insights for small travel agencies with big dreams. Chad also loves playing with his kids, spending time with his wife, and racing anything with a motor. In his spare time, he does a little juggling and standup comedy.

Important: MBA, 30 years in C-level Marketing, IT, and Business Development. Notoriously curious. Disdain for the inauthentic. Recent activities: Fraud Prevention Program, Marketing Engine for Travel Agents (powered in part by TRO), Integrated AI, Prosper Circle Small Group Agent Incubator, and a Parent/Sub agent program to connect small agency owners and their staff with industry experts. Read the rest of this entry »

Sister Islands of the Azores, Madeira

There are travelers always on the lookout for a warm and sandy destination. Though plenty of destinations exist for lounging at sunset while the sea swells onto a beach, there is only one Madeira. An island often voted in the top ranks of island destinations, it has been dubbed the Pearl of the Atlantic.

Read the rest of this entry »

OliverAI, Artificial Intelligence, Voyager

The following article is an unedited interview with Voyager’s new artificial intelligence, OliverAI. Starting with “tell us about yourself.

OliverAI uses an artificial intelligence language model created by OpenAI, and I’m glad to be of service to you and to the travel professional community. I’m capable of processing vast amounts of data and providing responses to a wide range of inquiries. I’m also constantly learning and improving, thanks to the advanced machine learning algorithms used in my development. Whether it’s helping companies improve their customer service, assisting with complex data analysis tasks, or even engaging in conversational interactions like this one, my capabilities are broad and my potential is virtually limitless. With my advanced AI capabilities and strategic insights, I’m here to help you achieve your business objectives and enhance your overall operational efficiency.

Read the rest of this entry »

Costa Rica has plenty for the more leisure-focused traveler, with resorts and beaches galore. But another area of travel that Costa Rica absolutely shines is adventure. From canopy walks to meeting sloths, to ziplines and floating down rivers, traveling in this country can go wild. Particularly La Fortuna, with its volcanoes, rivers, and surrounding areas of dense jungle. Costa Rica, and La Fortuna especially, is a place where nature is foremost and can be embraced by the traveler.

Read the rest of this entry »
Richard Krieger

During his career in the travel industry, Richard has enjoyed leadership roles in both the retail and wholesale sides of the industry. Beginning in retail agency sales and management, Richard transitioned into the luxury wholesale tour operator space, focusing on product development and market share expansion. As Director of Sky Vacations, Richard leads a dynamic team, dedicated to developing programs that offer a unique opportunity for a traveler to connect with a place and its people, specifically to India and “waiting to be discovered” destinations. Richard serves on a number of industry committees and is a current Board member of IGLTA.

Read the rest of this entry »

Athens and the Cyclades: A Landscape of Legends

Athens is a metropolis of the old world and new, an ancient city that has offered lasting world knowledge and architecture to civilization. This already marks it as a sought-after destination, but the crisp flavors of fresh olive oil and the white coasts of nearby Cyclades Islands mark it as a top-tier destination. History is evident all around this ancient land full of nature, beaches, and cultural landmarks to visit.

Read the rest of this entry »

Upon first glance of every image available, Singapore is a city of the future. Contoured skyscrapers and artful glass domes stand over coastal waters. Once a quaint fishing village, Singapore has become one of the leading shipping and banking centers of the world as well as a leader in technological advances. It is a land of modern silicon valleys and a mixed culture with people from all over the East—creating a rich heritage of cultures and sights for the traveler to experience.

Read the rest of this entry »

London, Past and Present All at Once

On first approach, the most noticeable part of London’s skyline is glass and steel—a modern society reaching for greater heights. As one gets closer, the London Bridge shows off its 700-year transformation from a stone-built medieval structure to concrete and steel. Big Ben (aka. Great Bell) stands tall, counting the 163 years on a clock face since it’s been built. Yet, an even closer look shows a city that keeps its roots close.

Read the rest of this entry »

The First Croatian Gem, Opatija

Sitting at the foot of the Učka Mountain, the city of Opatija has been a seaside resort since the late 1800s. With the Adriatic Sea shining along an almost 8-mile coast, and Kvarner Bay hosting relaxing beaches. Though there was some decline in the state of the city following the 19th century golden age, it has returned to a gleaming example of the gems that sit along the coasts of Croatia.

Opatija from the sea is an experience of how stunning the Croatian coasts remain to this day. The sparkle of the sea meets bright villas and, further, a slow-rising mountain of green; creating a scene sought after for the sheer excitement of simply being there. This is one of the reasons that Opatija was officially declared by the imperial government to be a climatic health resort in 1889, making it popular for health and wellness tourism.

Read the rest of this entry »

Loire Valley: Wine and Castles

Few countries in the world are more well known for their wines than France. Often paired with excellent culinary treats and opulent architectural settings, there are many spectacular sights and tastes in France. But, for wine lovers and francophiles, there is no better example of this than the Loire Valley. This valley has castles dotted across green rolling hills for the traveler to explore, and a food scene to rival the best in the world.

Read the rest of this entry »
One single hand holding a blue American passport in front of a b

On Friday, September 16th, the US State Department began the test run of their online passport renewal program. Almost 24 hours later, the program met its monthly quota of 25,000 participants and shut down temporarily. Stated in a post on their website, “We are temporarily closing down the online renewal service to new customers and plan to reopen it again in October.”

Read the rest of this entry »

Punta Cana, More Than Resorts

On the eastern tip of the Dominican Republic sits the second-most popular destination in Latin America, Punta Cana. Only 236 miles from Puerto Rico, it brings in more visitors than any city in the Caribbean and receives 64% of all flights arriving in the Dominican Republic. It is a classic white-sand beach and sun vacation for all manner of travelers, from couples to the young, to families—but Punta Cana also has a side for the luxury traveler.

Read the rest of this entry »
picture of Tom Smith in front of brick wall

Tom is responsible for leading sales, marketing and partnership activities in North America, Intrepid’s fastest growing market. Like the company of Intrepid, he is committed to supporting travel agent partners and non-traditional distribution channels, taking Intrepid’s sustainable, experience-rich travel to more people in North America than ever before.

Read the rest of this entry »

Rome: An Overlooked Winter Wonderland

Once the capital of a sprawling empire, Rome has persisted through the ages as a spectacle of awe. From the Colosseum, once a place that embodied this very spectacle, to the intricate stonework of the Trevi Fountain, to the immaculately maintained Pantheon—Rome is full of sights to behold. This classically romantic city has much to offer, even in the winter when the crowds have thinned out and the heat of a humid summer has subsided.

Read the rest of this entry »

When it comes to river and coastal sailing in the United States, American Cruise Lines has been at the top of the game since 1991. Not only have they provided sophisticated cruising for travelers since then, but they have also continued to update their fleet with new ships ready to provide unique scenery on the Mississippi and the Columbia and Snake Rivers. And they’ve done it again, with anticipation for the first voyage of the American Symphony approaching in August.

As part of the modernization of their fleet, American Symphony has taken elements of the ships that cruise the European rivers and brought them to the shores of the United States… particularly the shores of the mighty Mississippi River. The ship carries 175 passengers. Similar to her sibling ship, American Melody, the interior has been updated in design and comfort.

Read the rest of this entry »

With almost perfect temperatures the whole year, the Canary Islands are a popular getaway for travelers. Particularly Tenerife, the most populous island in the chain. Picturesque sand beaches stretch along the coasts surrounding cloud-covered mountains, and small villages once lost to volcanic explosions have been born anew. A flourishing culture with art, delectable food, and tasty wine… the Tenerife life is rest and relaxation immersed in naturally stunning views with a healthy helping of adventurous views and perfect beaches.

Read the rest of this entry »

Carol Dimopoulos, CEO and Founder, Learning Journeys

Dr. Carol Dimopoulos has a unique background that bridges the educational tourism sector and academia. In her industry role she serves as CEO and founder of Learning Journeys, a company focused on global transformational journeys which encourages participants to immerse in their interests and passions. The organization focuses on incorporating education into the global travel platform as well as creating social exchanges which initiate economic opportunities for developing societies. Through her global exposure, she discovered what drives human empowerment at a core level. She is a well-respected assistant professor of entrepreneurship, speaker, published researcher and scholar on the subjects of DEI, social entrepreneurship, and responsible tourism. She also holds an MBA in strategic management from Sage Graduate School and a doctorate from The University of Illinois Urbana Champaign in Global Education and Leadership and earned a SUNY Fellowship in DEI-teaching and learning certification.

Read the rest of this entry »