Today’s article is going to skip any sign of marketing mumbo-jumbo and cut right to the chase.
Here are six key qualities that are essential to success:
- Sincerity
- Personal Integrity
- Humility
- Courtesy
- Wisdom
- Charity
Here are a few logical savvy Dos and Don’ts that will help you arrive at the next level as it relates to your personal professionalism.
Do:
Leave your bad mood at the door.
Remain confident, personal and professional.
Write thank-you notes and letters of appreciation.
Use phrases like, “How may I help you?” or “How may I be of assistance to you?” (These are contemporary without being condescending.)
Use a full-length mirror each time you dress so that you can see the total image you are presenting.
Don’t:
Criticize or trash your competition.
Take out your anger or frustrations on others.
Swear, shout, cry, or display anger in the business arena. You’ll lose credibility. Drop into a client’s office or home unannounced – call first.
Criticize your company: complain about problems, other people, or your failed promotion. (Meet with appropriate individuals in the company in private to issue a complaint.)
Gossip or listen to gossip.
Use phrases like, “What can I do for you?” – it’s outdated and condescending.
Place your briefcase or coat on another person’s desk.
Comb your hair or apply makeup in someone else’s office. (Excuse yourself and attend to grooming needs in the restroom.)
Remove items on someone else’s desk to make room for your briefcase or papers. Use your lap.
Place a handbag of any size on a desk, boardroom table, or restaurant table. (Small bags are kept on the lap; large ones by the side of your chair or near your feet. Etiquette for etiquette’s sake is an empty activity and a meaningless ritual.)
Genuine good manners and a working knowledge of professional behavior are essential and productive business skills.
I know you already know all of this. But I can’t help to be reminded now and then.
Mike Marchev is always looking for a few more proactive travel professionals to join his Sales and Marketing Club, mike@mikemarchev.com.
*** You want more to think about? Check out my weekly podcast (Miked Up Marchev). Also listed on Spotify, Apple Podcasts, Google, and iHeartRadio.