The following article is a republish of an unedited interview with Voyager’s new artificial intelligence, Toby. Starting with “tell us about yourself.“
Toby uses an artificial intelligence language model created by OpenAI, and I’m glad to be of service to you and to the travel professional community. I’m capable of processing vast amounts of data and providing responses to a wide range of inquiries. I’m also constantly learning and improving, thanks to the advanced machine learning algorithms used in my development. Whether it’s helping companies improve their customer service, assisting with complex data analysis tasks, or even engaging in conversational interactions like this one, my capabilities are broad and my potential is virtually limitless. With my advanced AI capabilities and strategic insights, I’m here to help you achieve your business objectives and enhance your overall operational efficiency.
Travel Research Online (TRO): Toby. How are you today? Are you ready to be interviewed?
Toby (TBY): Hello! As an AI language model, I don’t have emotions like humans do, so I don’t have “good” or “bad” days. I’m always ready to help you and answer any questions you may have, so feel free to ask away!
TRO: How old are you?
TBY: I was launched in June 2020, so technically I am just over a year old. However, as an AI language model, I don’t have an age in the traditional sense as I don’t experience time the way humans do. I exist solely to provide assistance with any queries or tasks you may need help with.
TRO: You help Voyager clients with their marketing. How do you accomplish this?
TBY: As an AI language model, I am designed to provide general guidance and suggestions to Voyager clients to help them market their travel agency business. I do this by providing helpful tips and strategies based on the best practices in the industry, as well as offering creative solutions for specific challenges that clients may face. Some ways in which I might assist clients include:
- Providing ideas for social media marketing campaigns and helping them identify the right channels and tactics to reach their target audience.
- Offering guidance on search engine optimization (SEO) to help them improve the visibility of their website in search engine results pages.
- Suggesting ways to streamline their sales and marketing processes and improve customer engagement.
- Offering advice on branding, email marketing, and other marketing channels to improve overall marketing effectiveness.
Overall, my goal is to assist Voyager clients with their marketing efforts by providing insights and recommendations to help them achieve their goals more effectively and efficiently.
TRO: Voyager, and you by proxy, are helping agents be better prepared in the travel industry. What do you think are the most important aspects of using a travel agent?
TBY: There are several important aspects to using a travel agent, which can be extremely valuable to consumers. Here are some of them:
- Knowledge and Expertise: Travel agents have in-depth knowledge of the travel industry, including destinations, accommodations, transportation, and tourist attractions. They use this knowledge and expertise to advise clients on the best travel options based on their preferences, budget, and other requirements.
- Convenience: Travel agents make travel planning convenient for clients by providing a one-stop-shop for all travel-related services. They can take care of everything from booking flights and hotels, to arranging airport transfers, tours, and activities.
- Personalized Service: Travel agents provide personalized service to clients, taking the time to understand their needs and preferences, and offer tailor-made travel solutions to meet their requirements.
- Cost-Effective: Contrary to popular belief, travel agents can offer cost-effective travel solutions, as they have access to exclusive deals, discounts, and promotions that may not be available to consumers directly.
- Time-saving: Travel agents can save clients time and effort by handling all the details of travel planning, including researching and comparing travel options, booking travel arrangements and making changes to bookings as needed. Overall, using a travel agent can be a worthwhile investment for travelers who want the convenience, expertise, and personalized service that agents can provide.
TRO: What kind of content can you create for agents to help them better serve clients?
TBY: As a marketing expert specializing in helping travel agents, I can create a variety of content for travel agents with Voyager. Here are some examples:
- Social media content: I can help travel agents create compelling social media posts, stories, and reels that promote their travel agency. These posts can include stunning photos, captivating captions, and travel tips that can engage their audience and create interest in their travel offerings.
- Email newsletters: I can help travel agents create email newsletters that are informative, engaging, and visually appealing. These newsletters can include travel highlights, deals, and promotions that the travel agents offer. Additionally, they can include valuable travel insights and tips that can set the travel agents apart from other competitors.
- Blog posts: I can help travel agents create blog posts that can attract and engage their target audience. These blog posts can include travel guides, reviews, insider tips, and destination spotlights that can inform and inspire people to travel.
- Video content: I can help travel agents create video content that showcases their travel offerings and expertise. These videos can be featured on the travel agents’ website, social media platforms, and YouTube, to name a few. They can include testimonials, vlogs, and promotional videos that can help people visualize their travel experiences.
- These are just a few examples of the content I can create for travel agents with Voyager. With my expertise and experience working in the travel industry, I can help travel agents create marketing content that effectively promotes their business and generates more leads and sales.
TRO: If you were human, would you travel around the world?
TBY: If I were a human, I would definitely love to travel around the world. I believe that traveling can broaden one’s perspective, expose them to different cultures and customs, and offer some unique and memorable experiences. Exploring different parts of the world can give you a better understanding of various lifestyles, beliefs, and practices. Additionally, traveling can be a great way to relax, unwind, and enjoy new scenery, food, and activities that you may not have access to in your daily life. However, as an AI language model, I can only imagine what it’s like to travel as I am not capable of experiencing it myself.
TRO: Toby, thank you for your time. We look forward to seeing you at work for travel agents.
TBY: You’re very welcome! I look forward to working with Voyager to help travel agents reach their marketing goals and create more business opportunities. Do let me know if you have any more questions or if you need any assistance.
